{"id":11264,"date":"2022-02-14T11:28:15","date_gmt":"2022-02-14T11:28:15","guid":{"rendered":"https:\/\/www.dinamicaballet.com\/?page_id=11264"},"modified":"2022-07-06T18:10:39","modified_gmt":"2022-07-06T17:10:39","slug":"condicions-botiga-online","status":"publish","type":"page","link":"https:\/\/new.dinamicaballet.com\/ca\/condicions-botiga-online\/","title":{"rendered":"Condicions i preguntes freq\u00fcents sobre la nostra botiga online"},"content":{"rendered":"\n<h5 class=\"wp-block-heading\">Quina forma de pagament segur accepta Dinamica Ballet?<\/h5>\n\n\n\n<p>Dinamica Ballet accepta les seg\u00fcents formes de pagament segur: targeta d\u00e8bit\/cr\u00e8dit, PayPal, transfer\u00e8ncia banc\u00e0ria i Bizum. En els pagaments per transfer\u00e8ncia banc\u00e0ria prepararem la comanda i l\u2019enviarem quan en rebem l&#8217;import al nostre compte bancari.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Quin \u00e9s termini de lliurament?<\/h5>\n\n\n\n<p>El termini de lliurament de les barres de ballet \u00e9s de 3 a 7 dies laborables en enviaments a Espanya i de 7 a 10 dies als pa\u00efsos europeus en qu\u00e8 Dinamica Ballet opera. El termini de lliurament dels miralls \u00e9s de 20 dies.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Que garantia tenen les barres i miralls de Dinamica Ballet?<\/h5>\n\n\n\n<p>Dinamica Ballet ofereix una garantia de fins a 3 anys en tots els productes, cobrint errors de producci\u00f3 i defectes irreparables.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Els costos d&#8217;enviament estan inclosos en el preu de la botiga <em>online<\/em>?<\/h5>\n\n\n\n<p>S\u00ed, el preu que veus \u00e9s el que pagar\u00e0s. Nosaltres ens encarreguem de pagar els impostos i les despeses de transport.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Visc en un tercer pis, el transportista pujar\u00e0 a fer el lliurament a casa meva?<\/h5>\n\n\n\n<p>Les empreses de transport amb les quals treballem realitzen els lliuraments per norma general en planta baixa. Si necessites que la comanda es lliuri en un pis alt, si us plau contacta amb nosaltres abans de realitzar la teva compra.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Puc retornar els productes comprats?<\/h5>\n\n\n\n<p>En els anys de vida de la nostra botiga <em>online<\/em>, el 100% dels nostres clients han quedat satisfets. En qualsevol cas, pots retornar els productes comprats a la botiga <em>online<\/em> durant 14 dies despr\u00e9s d&#8217;haver-los rebut i t&#8217;abonarem el 100% de l&#8217;import. Les despeses de l&#8217;enviament les ha de cobrir el client. Per tramitar una devoluci\u00f3 contacta amb nosaltres per tel\u00e8fon o correu electr\u00f2nic i t&#8217;enviarem un n\u00famero d&#8217;autoritzaci\u00f3 per a la devoluci\u00f3. La mercaderia ha de ser retornada en perfecte estat: sense haver estat usada, amb el seu embalatge original i amb els documents corresponents.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">El paquet ha arribat danyat, qu\u00e8 haig de fer?<\/h5>\n\n\n\n<p>Contacta amb nosaltres si la teva comanda arriba amb algun desperfecte. Revisa el paquet quan te\u2019l lliuri el transportista i si observes algun desperfecte, deixa per escrit el dany identificat al transportista i exigeix una c\u00f2pia del document. Pots signar la recepci\u00f3 per\u00f2 indica \u201cacceptat per\u00f2 subjecte a ser examinat\u201d.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Qu\u00e8 faig si la meva targeta de cr\u00e8dit no \u00e9s acceptada?<\/h5>\n\n\n\n<p>El pagament en la nostra botiga <em>online<\/em> es fa mitjan\u00e7ant connexi\u00f3 segura. Dinamica Ballet no t\u00e9 acc\u00e9s a cap de les teves dades banc\u00e0ries. Si el pagament amb targeta \u00e9s rebutjat, contacta amb la teva entitat banc\u00e0ria. A Dinamica Ballet no rebem informaci\u00f3 sobre la causa del rebuig. Pots pagar a la nostra botiga <em>online<\/em> tamb\u00e9 via Paypal o transfer\u00e8ncia banc\u00e0ria.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Des de quins pa\u00efsos es pot comprar a la botiga <em>online<\/em>?<\/h5>\n\n\n\n<p>Actualment enviem tots els nostres productes a Espanya, Portugal, Fran\u00e7a, Alemanya, \u00c0ustria, B\u00e8lgica, Holanda, Luxemburg i It\u00e0lia. Si vius en un altre pa\u00eds, pots contactar amb nosaltres i et farem un pressupost personalitzat.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Com puc modificar o cancel\u00b7lar la meva comanda?<\/h5>\n\n\n\n<p>Si has confirmat una comanda i vols modificar-la o anul\u00b7lar-la posteriorment, envia&#8217;ns un correu electr\u00f2nic abans de les 9.30 a. m. de l&#8217;endem\u00e0 a la compra amb el n\u00famero de comanda a comercial@dinamicaballet.com. Podrem fer les modificacions o anul\u00b7lar la comanda sempre que no hagi estat enviada.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Hi ha condicions especials per a professionals?<\/h5>\n\n\n\n<p>S\u00ed, sabem que crear un negoci \u00e9s dur, i fer-lo cr\u00e9ixer tamb\u00e9. Amb el programa \u2018Dinamica\u2019 per a professionals, volem aportar el nostre gra de sorra per donar suport al teu projecte professional. Si tens una escola de dansa o de m\u00fasica, un gimn\u00e0s, un centre de rehabilitaci\u00f3 o qualsevol altre negoci que requereixi barres de ballet o miralls de dansa, a Dinamica Ballet t&#8217;oferirem unes condicions especials amb descomptes en tots els nostres productes. Contacta amb nosaltres emplenant el formulari de contacte i t\u2019enviarem una oferta personalitzada.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Quina forma de pagament segur accepta Dinamica Ballet? Dinamica Ballet accepta les seg\u00fcents formes de pagament segur: targeta d\u00e8bit\/cr\u00e8dit, PayPal, transfer\u00e8ncia banc\u00e0ria i Bizum. En els pagaments per transfer\u00e8ncia banc\u00e0ria prepararem la comanda i l\u2019enviarem quan en rebem l&#8217;import al nostre compte bancari. Quin \u00e9s termini de lliurament? El termini de lliurament de les barres &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":2,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"class_list":["post-11264","page","type-page","status-publish","hentry","post","without-featured-image"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Condicions i preguntes freeq\u00fcents | Botiga online Dinamica Ballet<\/title>\n<meta name=\"description\" content=\"Consulta totes les condicions de la botiga de Dinamica Ballet, des del pagament a l&#039;enviament i les 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